Osama Mohamed Mohamed Amen

Corporate trainer in one of the biggest industrial groups in the Middle East (Indevco Group). Training Operation Manager in one of the leading Training companies in the Middle East (Jadarat international) Call Center andreservation manager in the biggest eye Hospital in the Middle East (Magrabi) With professional 15 years’ experience with large companies LinkDotNet and Orange Mobile. Business skills trainer in many professional places Professional Development Foundation, Microsoft and Berlitz. Training professional and instructional designer Trained more than 2000 applicants in more than 2500 training hours on business skills package, customer service and build small business. Certified Build your business trainer from Microsoft. And TEFL (teaching English as foreign language) from Ain Shams University  Certified in essential work skills from Georgia school of business and in HR management from American embassy in Cairo §  Years of Experience: 11 years in the Training and Consultancy field 11 Years In call center industry Osama Amen , Training expert in the field of the corporate training , he had been delivering training to many companies and organizations in the industrial and service fields in the last 11 years. Some of the customers that Osama Amen had delivered successful courses in their companies are: 1-      Microsoft in partnership with united nations development program (UNDB) 2-      Orange; working as Customer service expert for 10 years 3-      Professional development foundation the biggest NGO in Egypt concerned with youth employment and sustainable development for society and other NGO’s 4-      Alhomizy Group (blue nile company ). 5-      One of the main trainers working with Egyptian Ministry of youth, training the ministry trainers on TOT and entrepreneurship 6-      Berlitz ( Oldest language teaching institutions in the world) delivering business skills 7-      Universities of bany swif, Alexandria ,Helwan, Port said and Assuit